TTS Support Ltd
Terms of Business

Terms and conditions (“Terms”) are a set of legal terms defined by TTS Support Ltd. They set forth the terms and conditions governing the activities of TTS Support Ltd (Hereby known as TTS) and the customer. 

Terms must be defined according to the specific needs and nature of each customer. The below is a general overview of the standard business terms of TTS Support Ltd.

Please read the following terms & conditions carefully. All orders and/or services provided are bound by the following terms and conditions of business;

  1. Payment Terms- All products purchased will remain the property of TTS Support Ltd until funds have cleared.
    • The costs charged will reflect those in effect at the time the quotation was received
    • Credit terms are strictly 30 days from date of invoice unless otherwise specified in writing by authorised personnel
    • Credit limits will be agreed upon opening of account and are subject to credit checks. Credit limits may be increased at a later date if necessary, these will be subject to further checks and must be agreed in writing by both parties.
    • If the above payment terms are not adhered to, the contract will be deemed breached and TTS Support Ltd reserve the right to;
                                               A) Place the account on hold until overdue funds are cleared.                           B) Charge interest at 3% per month on the balance outstanding from the date payment was due until the date when payment is actually received.       C) Cancel or suspend the credit account or contract resulting in all future invoices being rendered immediately due and payable.                                     D) Retain possession of goods supplied.                                                               E) Refuse to supply further goods or services to the purchaser.             Queries must be brought to our attention within 7 working days of receiving the invoice. Any queries made after this date may not be considered and full payment of the invoice will be due. Any correspondence after 7 days regarding the invoice costs will result in a £30 admin charge per attempted query.

  2. Cancellations / Returns- Returns will not be accepted unless faulty or not as agreed. The purchaser will be responsible for costs of any cancelled goods and services that are no
    fault of TTS Support Ltd. This may include but is not limited to; travel time, mileage, bespoke
    parts and missed service charges. TTS Support will charge these by their own discretion.

  3. Liability- TTS Support will not be held responsible for personal injury or death caused by negligent use of any goods provided.

  4. Warranty and guaranty - TTS Support Generally does not offer specific warranty periods. However, TTS Support warrants its work will be in accordance with the specifications specified, parts fitted are free of all faults and defects, workmanship will comply with regulations and legislation. Any workmanship below regulation or standard will be credited and / or reattended to rectify fault upon full evidence fault lies with TTS and is not subject to damage, wear and tear or deliberate sabotage. 

  5. Insurances - TTS Support holds full insurance for all activities within and authorised by TTS. 

 

The explanations and information provided herein are only general and high-level explanations, information and samples. You should not rely on this article as legal advice or as recommendations.